A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2026 - 10:33 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 06, 2026 - 10:29 CET
Update
We are continuing to investigate this issue.
Posted Nov 06, 2026 - 10:08 CET
Update
We are continuing to investigate this issue.
Posted Nov 06, 2026 - 10:07 CET
Investigating
We are currently investigating an issue affecting access to the Widget Editor. When opening Shop Configuration > Website integration > Widget Editor, some users receive an "Authentication failed" error or are redirected to the Regiondo homepage, and cannot edit their widgets. Widgets already published on your websites remain fully functional. Checkout and the ability to book are not affected.