Widgets - Unable to add products

Incident Report for Regiondo

Resolved

The system returned operational at 10:48 AM (CET).
Posted Oct 30, 2026 - 11:17 CET

Update

We are continuing to monitor for any further issues.
Posted Oct 30, 2026 - 10:53 CET

Update

We are continuing to monitor for any further issues.
Posted Oct 30, 2026 - 10:42 CET

Monitoring

A fix has been implemented. Ticketshops are working again.
Posted Oct 30, 2026 - 10:32 CET

Identified

Our IT team identified the root cause. They will release a patch asap.
Posted Oct 30, 2026 - 10:25 CET

Update

Our IT team identified the root cause. They will release a patch asap.
Posted Oct 30, 2026 - 10:25 CET

Investigating

Customers can't add products in shopping cart
Posted Oct 30, 2026 - 10:20 CET
This incident affected: Ticket shops.
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